The Community Call helpline

Brigid Geoghegan
Brigid Geoghegan • 12 November 2020

The Community Call helplines

Please circulate this email internally and across your relevant networks, encourage onward circulation and ask that anybody who may be in need of support be referred to the Community Call service.

Isolation among people of all ages is a significant risk during the COVID pandemic, particularly during periods of tight restrictions on movement and social interaction. 

National government, local government and the community and voluntary sectors have joined together in the Community Call initiative to provide a dedicated helpline in each local authority area, including Westmeath County Council to provide support to those who need it. The Community Call is part of the Government’s ‘Keep Well’ programme to support mental and physical wellbeing.


The Community Call helplines can provide:

  • Delivery of food, medication, fuel or other household items
  • Someone to talk to or keep in touch with
  • Other practical supports
  • Signposts and referral to reliable information and services

The Community Call helpline is steered by a Community Forum in each local authority area involving the local authority, Garda Siochana, HSE, community groups, and others. We work closely with ALONE, Jigsaw and Aware and local befriending services.

We would like to ensure that those who may need the Community Call service are made aware of it by all means possible.

The Westmeath Community Call helpline can be contacted at: 1800 805 816 or by emailing covidsupport@westmeathcoco.ie

Details for all local authority helplines can be found at www.gov.ie/communitycall. Calls may also be directed via a national phone number 0818 222 024.

Attached is a leaflet/poster about the Community Call service, which may be printed and displayed or distributed to those who may need the services.

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